Luna Design can perform usability testing on your website or application to measure the overall effectiveness of your user interface.
Instead of assuming the current or proposed design will work the way the designer thinks it will, why not try it out on some actual users
and get a firsthand look?
In usability testing, we begin by identifying the target audiences we wish to test, finding some representative users and inviting them
to a user test. At the user test, we can give our users an interface to explore and see which features they gravitate towards and find out
if they pick up the main concepts. Or we can give them specific tasks to complete and observe how they use the interface to do so and the
areas where they succeed or fail. Sometimes we will follow up with a short survey designed to identify how the tested
user interface design fared in all four areas functionality, information architecture, layout/appearance
and interaction. We custom tailor each usability test project to the specifics of the interface to be tested and the information desired
by the client.
Usability testing can be performed at pretty much any stage in a project. However, this is usually undertaken at the beginning of a project
to identify areas for improvement, during the prototyping phase to test out a proposed design before
development begins, or at the end to verify that any interface changes had their intended effects.
We can also perform this service in conjunction with a full user interface analysis.