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Clients > Liberty Northwest



Liberty Northwest logo Liberty Northwest is a subsidiary of Liberty Mutual focused on meeting the insurance needs of the Northwest community. Their products include homeowners, auto, business and worker's compensation insurance.

In 2003, Liberty Northwest hired Luis Navarro to serve as Senior Information Architect and Business Analyst. Luis is a key member on the IT team that is creating a new system that automates the policy entry and underwriting process for the company's personal lines products (auto and homeowners insurance). While at Liberty Northwest, Luis:

  • Analyzed business processes and served as a liaison between the business and development teams.
  • Designed information architecture, layouts and interactions for web-based agent and underwriting user interfaces.
  • Developed JSP templates and fully interactive mockups on Apache Tomcat and MySQL to test out designs and speed the development process.
  • Analyzed several technologies for use in future products.


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